These are your tasks:
- Own UX research within a cross-functional team developing data analytics solutions, from planning studies to delivering insights.
- Plan and conduct user research with our German-speaking customers, including in-depth interviews, usability tests, and other qualitative and quantitative methods.
- Analyze and synthesize research findings into clear, actionable insights for product and design decisions, and identify new opportunities based on user needs and pain points.
- Present research results to stakeholders and work closely with Product Managers to translate insights into product priorities.
- Promote user centricity across the company, help stakeholders incorporate user needs into everyday decisions, and drive the growth and continuous improvement of our Customer Discovery Program.
Who we are looking for:
- Degree in UX research, Human-Computer Interaction, psychology, social sciences, or a comparable field with at least 3 years of hands-on experience in UX research
- Solid knowledge of a broad range of UX research methods, from interviews and usability testing to analysis, synthesis, and stakeholder presentations
- Proficiency in German is required for conducting customer interviews, as well as strong English communication skills to support effective collaboration in a global team environment.
- Experienced in partnering with Product Managers and translating insights into clear, actionable recommendations for stakeholders across various levels.
- Strong communication skills and an independent, goal-oriented way of working
Note: Applicants (m/f/d) with a severe disability will be given preferential treatment if they are equally qualified. If you wish, please indicate your SB status in your application on a voluntary basis.
Discover our benefits - and even more:
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Individual development opportunities
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Good traffic connections
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Flexible working hours
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Onboarding program
Do at Diehl what matters to you.
Diehl Metering GmbH
Maria Zischler
Tel: +49 981 1806-528
